Terms of Use

Last updated 25 September 2026.

These terms govern your use of the Pickser app and this website. By creating an account you accept them. Pickser is provided by Alexey Kim, an individual based in Kazakhstan.

1. What Pickser does

Pickser broadcasts live video, takes a list of participants — from a spreadsheet you upload, or from comments under your social network post — seals that list with a SHA-256 fingerprint shown on screen, picks a winner using a random number from random.org, and can call the winner into the broadcast. The point of the product is that a viewer does not have to take your word for it.

2. Your account

You must be at least 18 years old to create an account and use Pickser. Running a prize draw means taking on real obligations — to hand over the prize, to follow the rules you announced, to keep the draw lawful — and paying for broadcasts. Only an adult can take these on in their own name, so we do not make exceptions, including with a parent's consent. If we learn that an account belongs to someone under 18, we will close it.

You need an account to use the app. Keep the password to yourself; anything done from your account is treated as done by you. Tell us at support@pickser.live if you think someone else has got in.

Confirm your email address when you register. Without it we cannot send you a password reset link, and an account whose address was mistyped cannot be recovered at all.

You may delete your account at any time from inside the app. What that removes and what it keeps is set out in the Privacy Policy.

3. Paid features

Broadcasts and other paid features are bought through the App Store. Prices are shown there before you pay, and Apple takes the payment — we never see your card.

What you buy is credited to your account and spent when you use it. Refunds are handled by Apple under their rules, not by us; we can neither grant nor refuse one. If something you paid for did not arrive, write to us and we will fix it.

4. Your draw is yours

You are the organiser. That means:

• the prize is real and you can actually hand it over;
• the terms you announce are the terms you follow;
• the draw is lawful where you and your participants are — prize draws, lotteries and promotions are regulated differently from country to country, and checking that is on you;
• you have the right to use the participants' data you put into the app, and you have told them what will happen with it;
• you hold any permission needed for the material you broadcast — music, video, someone else's brand.

We do not run your draw, do not hold your prize, do not vouch for it, and are not a party to whatever you promised your participants.

5. Calling the winner into the broadcast

If you use the call feature, the conversation goes out live and is saved into your recording. The person on the other end may have no idea.

Do not use the call feature for anything but calling a winner of your own draw.

6. What you must not do

• announce a prize you do not have or do not intend to give;
• rig the outcome, or present a draw as fair when it was not;
• collect money from participants through the app, or ask them to pay to take part;
• use someone else's name, photograph or brand as if they were involved;
• broadcast content that is unlawful, hateful, or harmful to the people shown in it;
• upload data about people who never agreed to take part;
• break the app apart, work around its limits, or resell access to it.

7. Apple is not involved in your draw

Any prize draw you run with Pickser is yours alone. Apple Inc. does not sponsor it, does not endorse it, does not administer it and takes no part in it. Apple is not responsible for the app, its content, or any prize. Apple has no obligation to provide support for Pickser. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; beyond that, Apple has no other warranty obligation.

8. What we promise, and what we do not

We promise to run the service carefully and honestly, to fix what breaks, and to tell you plainly when something has gone wrong.

We do not promise that the app will never fail. It depends on your phone, your network, the platform you stream to, telephone operators and third-party services — none of which we control. Pickser is provided as it is.

To the extent the law allows, we are not liable for what you lose because a broadcast failed, a call did not connect, or a draw could not be held: missed profit, missed audience, a disappointed participant. If we are held liable regardless, that liability is limited to what you paid us in the twelve months before the event.

Nothing here removes rights you have as a consumer that cannot be removed by agreement.

9. Stopping

You can stop at any time by deleting your account.

We may suspend or close an account that breaks section 6, or that is being used to defraud participants. Where we reasonably can, we say why and give a chance to put it right first — unless the harm is immediate.

10. Changes

These terms change as the product changes. The date at the top says when. Substantial changes are announced in the app; continuing to use Pickser after that means you accept them.

11. Law and disputes

These terms are governed by the law of the Republic of Kazakhstan. If we disagree about something, write first — nearly everything is settled that way. If it cannot be, the dispute goes to the courts of Kazakhstan, unless the law of your own country gives you the right to your local courts, which it may.

12. Contact

support@pickser.live